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About Me

An energetic, flexible leader with over 21 years' business, sales, management, and I.T. experience is ready to provide solutions for you!

My Skills

  • Audits
  • Budgeting
  • Cost / Benefit Analysis
  • Expense Control
  • Reporting
  • Change Management
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My Education

CA Department of Insurance

Fire & Casualty and Life Insurance

Certification

Illinois State University

Computer Science

Bachelor's

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Experience

  • 2007 - Current
    Provider Network Analyst/Business Analyst III/Business Information Analyst Sr.
    Anthem
  • 2014 - 2016
    Chief of Staff/Interim Chairperson WAVE (Working at Anthem in a Virtual Environment)
    Anthem
  • 1986 - 2007
    Owner
    Self Employed
  • 2004 - 2007
    Auto Bodily Injury & Property Damage Claims Management/Trainer
    Platinum Claims
  • 2003 - 2004
    Auto Claims Specialist
    State Farm Insurance
  • 1995 - 1997
    Senior Agency Field Specialist
    State Farm Insurance
  • 1990 - 1995
    Auto Bodily Injury Claim Specialist
    State Farm Insurance
  • 1990 - 1991
    Supervisor
    State Farm Insurance
  • 1988 - 1990
    Regional Office Data Processing Management Trainee
    State Farm Insurance
  • 1987 - 1988
    Business Systems Analyst
    State Farm Insurance
  • 1985 - 1987
    Programmer/Analyst
    State Farm Insurance

My Success Stories

Success My Career Contributions

Increased membership supported by 76%. increased communication between leaders, committees, and members by 85%. Secured 100% award of budget. Increased consistency of communication of changes in medical policies by 27%. Reduced costs of language vendors by 41%. Increased language assistance program regulatory compliance by 36%. Increased operational efficiency (faster turnaround time, more consistent translation data base) by 62%. Increased utilization management compliance and reduced company fines by 23%. Satisfaction rating in claims handling 93%

My Resume